Accessibility Statement
This accessibility statement applies to www.KMSAB.org.uk, run by the Kent and Medway Safeguarding Adults Board, which is hosted by Kent County Council.
The content on this website is designed for everyone to find, read, and understand. It is compatible with assistive technologies and developed to meet the accessibility standards outlined in this statement.
View the site your way
There are a number of customisation options for your browser and device that could help you use this website and other websites more effectively.
AbilityNet provide advice on making your device easier to use if you have a disability.
Feedback and contact information
Please contact us if you have an accessibility query including:
- If you are experiencing issues with accessing information or using the website
- If you find an accessibility problem not listed on this statement
- If you have positive feedback on the accessibility considerations made.
When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.
Alternative formats
If you need information in an alternative format, such as braille or a language other than English:
An English-speaker will take details of what you need and arrange a translation or interpreting service for you. You may need an English-speaking friend or a family member to help you with this.
We may not be able to meet your requirements immediately, but we will try to provide an interpreter (or translation service) to help you as quickly as possible.
Complaints process
Once you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can use our complaints process to register your difficulty. This helps us improve our systems.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Kent County Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance's listed below.
Non-accessible content
We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.2 AA standards.
If you find something that does not work that we missed, remember to contact us.
The content listed below is non-accessible for the following reason(s):
Non-compliance with the accessibility regulations
Inaccessible documents or files
The ‘How to protect yourself from abuse – an easy read guide for the public’ was provided by the charity ShoutOut in PDF format and was commissioned to be easier for people with learning disabilities. The Kent and Medway Safeguarding Adults Board do not have the correct programme to be able to carry out the necessary accessibility check.
The ‘what does safeguarding mean to me?’ video at the bottom of the home page does not have an accessible name and does not have a transcript.
We are investigating solutions for these issues.
Inaccessible elements of the website design
The following faults have been identified as part of the KMSAB website accessibility audit in October 2024. These faults are being addressed by the KMSAB Business Unit and the website developer, with these expected to be resolved by January 2025:
- The feedback element on all pages does not have alt text. It also cannot be dismissed and this element obscures focus on other elements when a page is navigated. This problem is worsened when the page is zoomed in.
- The search field and other form fields on the website do not have an autocomplete attribute. The search field is also at the top of the page and not in the navigation or menus landmark, which makes it hard to locate.
- Website menus:
- The submenus disappear when the page is zoomed in to at 400% and the hamburger menu is opened.
- When the menus are hovered over, they reveal a submenu that cannot be dismissed by pressing the escape key. Additional content can only be dismissed by moving away from the element.
- All menus and their child items have to be tabbed through when navigating the website with a keyboard, which can make it difficult for users using a keyboard to navigate the menus quickly.
- At the top of each page there are some accessible functionalities implemented e.g. Quick Exit, translation, setting text size. In addition, the component at the top of each page that is used to set the text size of the website is not accessible when using a screen reader. It does not differentiate between the different text sizes.
- At the top of each page, there is an rss link. When using a screen reader, it reads 'rss link logo'.
- Some pages have links such as 'read more'. This means the link purpose cannot be determined programmatically. These will be removed from the website.
- The 'next page' and 'previous page' links at the bottom of most pages do not have a purpose that can be determined programmatically.
- The 'send to a friend' form does not validate user input (emails) and does not provide error identification, or error suggestions.
- The website does not use the <main> aria landmark.
Disproportionate burden
Not applicable.
Content that’s not within the scope of the accessibility regulations
- The 'Google Translate' functionality is not presented to the user in either Microsoft Edge or Internet Explorer. When viewing in no CSS, the user is presented with a drop - down arrow with no supporting content and a screen reader does not inform the user of the functionality. However, content is third party and exempt from accessibility regulations.
- Video content has been implemented on the ‘Adult Safeguarding Explained’ page. The video frames on the page do not have title attributes for assistive technologies however these were published before 23rd September 2020 and therefore are exempt from accessibility regulations.
3rd Party content
Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the 3rd party to improve its accessibility. This may include:
- Links to non-KCC websites
- Content/functionality on our website
- Content hosted on other websites, such as social media sites.
Some of our 3rd party partners publish their own accessibility statements:
Kent County Council
Medway Council
Kent Police
Preparation of this accessibility statement
This statement was prepared on 29/11/2024. It was last reviewed on 29/11/2024.
This website was last tested on 02/10/2024. The test was carried out by Kent County Council.